Are you considering switching to VoIp and are you still here wondering why I should do it? Or are you considering Aircall as a PBX and want to know more?
Today we will share with you some important data to optimize your investments, let's start by saying that nowadays one of the most critical subcategories of resources for business costs is the telephone system. The most sustainable way to decrease fixed expenses of course is to analyze the most appropriate tools to improve efficiency and costs by achieving a better return on investment (ROI).
Data in hand we will demonstrate why investing in a VoIP solution brings great economic benefit to your business and why more and more companies are relying on Aircall's VoIP PBX to maximize productivity and team efficiency while cutting monthly costs.
This market-leading, cloud-based phone system gets everyone on the same page and is perfect for customer care, sales, marketing, internal departments, and developers.
Forrester Consulting research: with VoIp ROI of 373%
Forrester Consulting, the agency that advises and helps entrepreneurs achieve success in their organizations, published the Total Economic Impact™ of Aircal research in May 2022 from which it was found that by implementing a cloud-based phone solution, companies experienced a ROI of 373% and an extremely beneficial reduction of more than €200,000 in maintenance and call costs over a three-year period.
The Forrester Consulting study found that before switching to Aircall, organizations using a traditional phone system experienced much higher service costs, additional hours of time for implementation, maintenance, repair, and daily reporting.
The high costs and long wait times for service that respondents experienced with their landline providers represent some of their main reasons for investing in Aircall.
In this article we will explore three ways to reduce operating and maintenance expenses and increase productivity with Aircall VoIp PBX.
Scaling operating costs by €9,950 over three years
One of the most frequently cited topics in Forrester Consulting's research was the high price of traditional telephony tools; for companies with sales and service agents who frequently call their customers, this is particularly costly.
With Aircall's migration to the cloud, enterprises experience a significant reduction in costs: from licensing to installation to maintenance. In particular, the use of VoIP PBX offers cost savings of €9,950 over three years, simplifying the scalability of the telephony solution in line with business needs.
Reduce maintenance costs by more than € 1,200 per user
As anticipated, one of the major costs in the management of telephone systems is maintenance, they are often very high. Remember that these expenses are no longer necessary if you move to a cloud-based phone solution!
With Aircall, all information and data is stored in the cloud, saving costly maintenance and upgrades. This infrastructure is extremely beneficial as it saves time and money and helps significantly limit communication downtime.
The Forrester Consulting study found that companies that implemented Aircall were able to reduce maintenance costs by €1,200 per user. These cuts in expenses translated into a total of €202,000 over a three-year period.
Aircall: savings and increased productivity by 20%
Improvement and efficiency of business tools are at the core of strategies of growing companies. Executives and business teams today try new processes and methodologies to improve ROI.
A key advantage of using Aircall is the ability to natively integrate various CRM management tools such as HubSpot and Zendesk. This allows the company to be faster and exchange manual and time-consuming CRM tasks with automated, simplified and more accurate recording of pertinent information, certainly leading to increased performance.
Aircall is a key benefit of using Aircall.
Teams can increase productivity by 20 percent through the wide range of operational and communication practices and capabilities that Aircall provides.
Finally, it is important to note how Aircall due to its user-friendly interface allows teams to work autonomously.
Non-technical staff are also able to use the tool without the need for specialized support, which is especially useful for SMEs that may have more limited resources and budgets.
power2Cloud helps you streamline processes and improve efficiency by using Aircall's various features to reallocate saved time and money into a more profitable, more scalable, and stable business for your business.