On June 19th, amidst the calm and beauty of the French countryside, at Royaumont Abbey, not far from Paris, we participated at the first Aircall EMEA Partner Summit.
The Aircall Ascend event facilitated direct discussions with C-levels, spurred insights for Service Partners operating across multiple markets, and provided deep dives into joint strategies and new features related to Aircall's premium apps like Front, Make, and Geckoboard.
During the day, with great surprise, power2Cloud was awarded EMEA Top ICP Expert. What a thrill! Giordano Iovine, founder power2Cloud, received the award from Rémy Daniel, Head of Partnership Aircall.
"We are proud to have received this recognition. We started this very journey with Rémy in 2020 and since then Aircall has been a strategic pillar in our SaaS ecosystem. It has enabled us to integrate voice into business processes and offer our customers a natively integrated solution capable of ensuring the highest standards of quality and innovation.
We always look forward to the future with enthusiasm; with Aircall and its ever-evolving AI capabilities, we will continue to build intelligent, scalable and centralized communications and experiences for agents and end customers."
"If you can't track, you can't improve": why Aircall makes a difference
Aircall helps with just that, giving your data a voice, because "if you can't track, you can't improve," Tyler Foote, Aircall Program Management & Operations, rightly reminded us.
The platform is natively integrated with leading CRMs (HubSpot), helpdesk (Zendesk), eCommerce (Shopify) and boasts a rich Marketplace. In short, a real opportunity for sales, marketing, and customer care teams who can rely on centralized voice data and clearly defined activities.
As a strategic accelerator, Aircall has continually revolutionized its platform over time, enabling the automation of call synchronization, ticket and tag creation, transcription of every conversation, sentiment analysis, and, most recently, the integration of WhatsApp into its features.
In this scenario of new opportunities, the role of a Gold Partner like power2Cloud is to drive dedicated set ups and trainings, but also the management of advanced reporting and dashboards and APIs for custom integrations.
HubSpot and Aircall: premium integration
Given that every conversation can become a competitive advantage, HubSpot's presence with Russell Bradley Cook, Sr. App Partner Manager, was essential at Aircall Ascend.
The native integration between Aircall and HubSpot allows for centralizing voice communications directly within CRM workflows, automating sales and support activities, and accessing up-to-date data for quick analysis and decision-making.
Aircall has been recognized for two consecutive years as Best Phone Integration for HubSpot at the HubSpot App Partner Awards, confirming its technological excellence and the concrete impact it generates in businesses.
The synergy between HubSpot and Aircall goes beyond technical integration, creating a true competitive advantage for those who focus on traceable, scalable, and data-driven processes.
From the Gothic stained-glass windows to the historic cloisters of Royaumont, Aircall Ascend alternated a rich agenda with charming breaks, concluding the day with chats, toasts, and a delightful spoonful of tiramisu at an Italian restaurant not far from the National Library.
Thank you, Aircall, to our next adventure together!
