Craft customer experiences that drive loyalty.
Connect with customers on their terms. Zendesk brings all your conversations together — email, phone, social, and more — into a single dashboard.
- Unified customer view: See every interaction across all channels in one place.
- Personalised service: Deliver tailored support based on individual customer needs and history.
- Data-driven insights: Track key metrics and identify areas for improvement.
- Increased efficiency: Streamline workflows and automate tasks to free up your team's time.
Hanno già scelto Zendesk
Why choose Zendesk
More than just a ticketing system
Where ticketing meets customer satisfaction.
81% of consumers choose other brands because of bad support. Make sure you're not one of them. Zendesk empowers you to:
- Automate ticket routing and prioritisation.
- Personalise every customer interaction.
- Provide proactive support with real-time assistance.
Connect Zendesk with the tools you already use.
Zendesk integrates with Shopify, HubSpot, Aircall, and 1000+ other apps to streamline your workflows and enhance your customer experience.
Or you can build your own custom solutions with their open API. Zendesk gives you the flexibility to create the perfect support ecosystem.
Data protection at every level.
Trusted by Fortune 500 companies, Zendesk meets the highest security standards with certifications like SOC 2 Type II, ISO 27001, and ISO 27018, ensuring your data is always protected.