NetComm Forum 2024: eCommerce, AI and new approaches to the consumer
Thanks to eCommerce, business is changing its skin and focusing on new services while ...
Improve your Customer Service! Through Nov. 29, 25 percent off Zendesk products.
Zendesk has been cited by Gartner as a leader in the global Customer Service software ...
CX trends in 2022, download Zendesk research
Customer Service is now a key differentiator, a key aspect for customers and a real ...
What FAQs mean and why they are indispensable
Useful tips and thoughts on organizing your FAQ page. Reduce support tickets, increase ...
Come integrare l'account business WhatsApp con Zendesk
With Zendesk you manage and administer from a single platform all your messaging app ...
Why activate a live chat and which one to choose?
Here are some live chats that we recommend you implement as productivity tools, not just ...
Look beyond customer service chatbots.
Self-service, SMS, voice, integrated support, Customer Support chatbots: in a word, ...
Experiential marketing is the key to SME growth, especially in 2021
Experiential marketing. Omnichanneling. Data analytics. AI. For retailers, eCommerce, ...
Online First Retail. The retail trend.
Retail has transformed. Omnichannel and focus on services such as Click and Collect. Not ...