The Google My Business mobile app is no longer available, taking its place now will be Google Maps and Google Search, from which you can manage and update your business profile even faster.
The Mountain View company has changed how businesses can access the platform's services to interact with their users. This will undoubtedly make the service more intuitive and faster, while continuing to improve the visibility of each organization.
Google My Business has long been a one-stop store for companies and businesses of all verticals, such as restaurants, stores, offices, and hotels, who use it to manage their online presence and improve their relationships with users through updates, photos, promotions, and the sharing of information that is always timely.
In this regard, it can be useful to enable email and push notifications, to always receive updates related to your business profile such as messages (if chat is active), reviews, new features.
Search and Google Maps replace Google My Business App, here's how.
Let's review together some of the business services you can manage directly from Google Maps and Google Search.
Update information
- Enter or edit the activity address in the profile;
- make profile and accessibility attributes known;
- set a category for your business;
- use an area made available by Google for customer home-based and hybrid businesses;
- add or edit services;
Add photos and videos
- Insert and manage media files on activity profile;
- request removal of customer photos.
Edit times
- Set opening and closing times;
- manage holidays;
- add information on other hours;
- manage peak hours, wait times, and duration.
Improve your company's visibility with Google My Business
To complete your company profile and make your business more visible, improve the promotion and awareness of your products and services.
Add and update:
- Logo: helps your customers recognize your company on Google. The logo is highlighted in the profiles of businesses that show their basic information, such as phone number or opening hours.
- Cover Photo: Set a photo at the top of your profile that best represents your company.
- Business Photos: Add several media files to highlight features of your business to attract and inform customers.
Keep in touch with your users
Check reviews and questions from your customers, this ensures direct contact with your users and better relationship management.
- Read and respond to reviews directly from Google Maps;
- easily remove reviews from your profile;
- move reviews to activity profiles;
- share a link to allow customers to write reviews on Google;
- find scores of nearby activities;
- check for any missing missing or delayed reviews.