Aircall is a constantly growing and updating VoIP PBX: it recently announced that the App Marketplace has officially passed the 100 integrations native milestone! This means that it is becoming increasingly easy to integrate Aircall into software already used in the enterprise by leveraging its full potential, from CRM to help desk platforms or from artificial intelligence-based call transcription to customer satisfaction surveys.
With such easily integrated software, Aircall is the perfect candidate to become the most useful tool for your daily routine at work. With its rich MarketPlace, Aircall improves the productivity of all teams, making it a strategic channel for collecting new data that previously escaped or was overlooked.
Main integrations of Aircall include:
- Microsoft Teams: synchronize availability statuses between Aircall and Microsoft Teams to avoid interruptions and missed calls, or make clicks on a number to place a call directly from the platform.
- HubSpot: Track calls and text messages in HubSpot for instant access to data on prospects and pipeline. Or leverage the Service Hub integration for customer service management.
- Shopify: displays a customer's contact information and order details every time you receive a call and improves the customer experience in seconds.
- Zendesk: for a centralized support experience, with the built-in Aircall dialer, you have automatic contact updates, reliable analytics, and more.
Surpassing the goal of 100 integrations is a significant milestone for Aircall, now there are more than 100 ways for businesses to connect to their customers via PBX, improving business performance, and thus enhance your technologies quickly and easily building better conversations.
Do you want to migrate to a VoIP PBX while keeping your tools? Use AirCall integrations!
Aircall is the cloud-based phone system that allows you to make calls through the Web or via App, which integrates with productivity and help desk tools through the MarketPlace. Currently, Aircall VoIP PBX has already been integrated by more than 3,000 companies with a presence in 40 countries worldwide.
Aircall believes that great conversation is the most effective way to communicate with customers, leads, candidates, or colleagues. Used by freelancers, small, medium and large businesses, it offers the ability to derive team results in an instant and make decisions in real time using its advanced data analysis and visualization tools.
Use Aircall to improve the performance of all business teams: marketing, sales, and service. Use it for your marketing strategies, sales process management, or to increase customer service performance. The perfect software for all business teams.
Easily integrate the voice platform with popular productivity and help desk tools. This powerful VoIP switchboard was created to simplify phone support management: accessible, transparent, and collaborative.
Aircall is a great phone system for businesses; it has many features that can help your business run more smoothly. Some of these features include:
- Toll-free numbers: instantly create local numbers in any country, offer customers an easy way to contact your business when the local phone number is not available;
- International Numbers: Set up a phone number for your customers or employees to call and contact you, regardless of where they are in the world;
- Work Schedule: Create custom schedules for your numbers to confirm exactly when each is available. The tool also allows you to set custom schedules, such as having mobile calls during the day and landline calls at night, or set working hours for your receptionists.
- Call routing: connect your customer with the right person in the company, use Aircall, you can customize distribution and rules to ensure that calls are routed correctly even when the employees may not be in the office;
- Interactive Voice Response (IVR): sets up a cloud-based IVR directory that allows callers to automatically connect with the right team members;
- Extensions: assign your team members their own custom three-digit extension number that can be quickly dialed by other team members;
- Block Numbers: filter calls to your business;
- Corporate SMS: easily send, receive and manage SMS text messages with your contacts.
power2Cloud is Silver Partner Aircall, we were the first to bring this solution to Italy!
Want to start using Aircall? Rely on a Silver Partner like power2Cloud!
We will listen to your business needs and help you with VoIP PBX implementation, customization and settings. We also provide specific consulting and training services for all business teams.
We also support you in integrating Aircall into your business software. Is the software you use not among the more than 100 integrations in the Aircall Marketplace? Don't worry, we will develop through API tailored solutions for your needs!"
Do you want to know more about Aircall? Contact us!