After the first webinar with Aircall, G Suite, Shopify and Zendesk (If you missed the first one you can watch it again here), the Better together appointment series continues.
This time we will talk about omnichannel and customer service, to improve communications and reorganize store reopenings after during this long-awaited phase 2.
On Friday, May 15 at 11 a.m. the power2Cloud team will be joined by Roberta Bucci, Zendesk Account Executive for an interesting new webinar.
Roberta Bucci, Account Executive Zendesk
Zendesk the Help Desk software for small, medium and large Enterprises
Back to store: Zendesk helps jumpstart your stores
Zendesk omnichannel approach for eCommerce and stores
Successful cases.
Ivan Parodi, Sales Engineer power2Cloud - Zendesk, an easy-to-use dashboard for Customer Service Agents
Q&A.
As always, we are also waiting for your questions at the end of the session. While for more information you can always write to our team (webinar@power2Cloudcom).
If you sell products and/or services you will also be confronted with customer inquiries on a daily basis: information, returns, shipping, payments, especially at this time when eCommerce use has increased and the reopening of stores with all the logistics this entails is being felt more than ever.
Zendesk, we'll see, allows you to manage all your online and offline contacts (email, phone, Social) from a single platform to streamline agents' work and make your customers happier.
Here's what you'll learn in our webinar:
Will you be there?