Google Voice has also arrived in Italy! It's the news we've all been waiting for, which is why we want to tell you about it because it's among the best cloud switchboards for businesses.
When we talk about Google Workspace we think of a platform that empowers users and businesses to communicate effectively.
Until now, with all applications included, we could collaborate via email, chat, video conferencing, but lacked the immediacy of a phone system.
Thanks to an add-on, Google Workspace becomes with Google Voice also in Italy a full-fledged omnichannel platform.
In fact, by entering Gmail now you will have the ability to communicate using any channel in an integrated, effective and immediate way.
power2Cloud, as a Google Cloud Partner in Italy, can enable Google Voice for your business and allow you to receive and make phone calls directly from your computer and from any device, such as a tablet or cell phone.
The question you are probably asking yourself is what is the difference between a business phone system and Google Voice?
The first one we feel like highlighting is that Google Voice is a smart telephony cloud solution.
This represents a significant advantage because thanks to Google's artificial intelligence you can take advantage of important features such astext to speech, from text to speech, but also speech to text, let's see in detail what it consists of.
How many times have you found messages on your answering machine because you were busy and couldn't answer them?
Normally you have to dial the voicemail number and retrieve the message, wasting a lot of time, not to mention that many communications can slip through the cracks.
With Google Voice the message that arrives at your voicemail is automatically turned into text and sent to your Gmail. In addition, thanks to Machine Learning models for Spam, unwanted calls are identified and blocked with 99% accuracy.
Simplicity is also in management. As with Google Workspace, you can administer everything from a single Console. Also don't forget that if you need to, you can activate a number anywhere in the world, from anywhere thanks to a simple interface.
Now you may be wondering what about migration? Don't worry about that either, it's quick thanks to simple number portability, 30-second provisioningand administrator-approved self-assignment.
The topic related to the cloud even for business phone solutions will be increasingly relevant, although there are still many companies that use physical phone systems and hardware, solutions that are inconvenient, difficult to manage and prevent scaling.
A problem does not have to arise to be addressed. The thinking goes without saying: as you know, most people today are away from their desks, sowe need to find new ways to stay connected and collaborate.
If there are people who think this is a negligible priority they are wrong, the time and places where we accomplish our goals show us day after day that they are no longer attributable to our office. So how can we move forward? How can we remain competitive and flexible?
Digital transformation, productivity, and timeliness are imperative for the success of any business, whether startups or enterprise companies.
Keeping in touch from anywhere with business applications that talk to each other and work on any device such as Google Voice, unlocks our full potential and also allows us to optimize costs related to investments.
After dealing with all the issues related to smart working, many companies are looking for a new phone system. Some are probably still "struggling" with call transfers, data collection, and managing the flow of telephone communications.
But that is not the only point. Let's pause for a moment and ask: How much time does an IT person have to waste managing dozens or hundreds of telephone equipment for your company?
With Google Voice in just a few clicks you can set up new users or a new company from scratch and let the IT team take on more important challenges.
Traditional telephone systems were not designed to promote productivity, but only to receive and make phone calls, are cumbersome, take up unnecessary space, and quickly become obsolete.
Costs are not to be overlooked either: a on-premise phone is not only difficult to manage, it is expensive and does not allow you to scale up.
Google Voice on the contrary, not only addresses management needs, but also integrates with Google Workspace offering you tools that no longer think in silos. Not to mention that you can count on the experience of Google, which has been operating in the voice market for over 10 years (it is currently present in more than 100 countries).
This innovation certainly represents a great opportunity for SMB companies, as well as for the public sector, because it makes Google Voice a perfect and complete telephony solution.
Google Workspace thus becomes even more effective in facilitating business communication and collaboration.
In addition to the new Google Voice feature, we remind you that we love it because it offers:
Want to learn more about Google Voice? Talk to our team about it, complete the form below.